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If you want to focus on resetting passwords, assisting non-admin users, and managing service requests, this role may be for you. A helpdesk administrator is also responsible for assisting directory readers, message center readers, report readers, and other users. Job roles that may benefit from the MS-900 certification include IT support specialist, cloud administrator, technical support engineer, and systems administrator, among others. The certification can also open up opportunities for roles related to sales, marketing, and business development in the technology industry. This course introduces Microsoft 365, an integrated cloud platform that delivers industry-leading productivity apps along with intelligent cloud services, and world-class security. This learning path is designed to help you prepare for the MS-900 Microsoft 365 Fundamentals exam.
Candidates of this exam should have general knowledge of or relevant working experience in an Information Technology (IT) environment. They should also have a fundamental understanding of financial principles and business operations. This exam covers the features and capabilities of Microsoft Dynamics 365 customer engagement apps. They should also have a fundamental understanding of customer engagement principles and business operations. Join the Microsoft community to share best practices and stay up to date on the latest Microsoft 365 news.
Module 1: Microsoft 365 Productivity and Teamwork Capabilities
However irrespective of whether you’re a corporate user, administrator, or just starting your technical career, the MS-900 exam gives you a chance to demonstrate your cloud enthusiasm. Earning this certification shows your organization that you comprehend the advantages of utilizing cloud services, the fundamentals of a Software as a Service (SaaS) cloud model. The importance of implementing Microsoft 365 cloud services in addition to validating your knowledge of Microsoft 365 capabilities. The Microsoft 365 Fundamentals certification is the ideal certification for for anyone proving their knowledge of the Microsoft 365, the software-as-a-service (SaaS) platform. This learning path provides a deep understanding of general cloud concepts and services as well as those specific to Microsoft 365.
Discuss your questions with subject-matter experts in groups, and stay current on exam developments. This skill is intended to be a foundational basic entry into Microsoft’s M365 offering. It covers the basics concerning the products that come with a Microsoft 365 subscription. Essentially this is for those looking to get started in IT, and specifically microsoft 365 fundamentals those looking to get started working with and administering Microsoft 365 environments and deployments. This is the entry level knowledge required to pursue a role in M365 administration and prepares viewers for any of the four branches of M365 administration (Modern Desktop Admin, Teamwork Admin, Messaging Admin, and Security Admin).
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Microsoft 365 is a toolbox with tools that can be swapped, configured and tweaked to fit an organization’s needs. This training familiarizes you with everything the cloud platform is capable of and how to incorporate it with your needs. This exam covers the features and capabilities of Microsoft Dynamics 365 finance and operations apps.